Emergencies pull teams away, and planned work slips first. The schedule says the work is planned. The survey data says almost half of it never gets done.
of scheduled PM is actually completed, according to maintenance leaders.
of maintenance leaders report 10+ hours of unplanned downtime every month.
When emergencies pull teams away, planned work slips first.
Nobody decides to skip preventive maintenance. It slips because emergencies pull the same people away, and planned work is the first thing that can wait. Each skipped task is small. Together they are the reason equipment fails when it does.
It also feeds itself. Skipped maintenance leads to more emergency repairs, and more emergencies pull even more people away from the planned work. Without a way to protect the schedule, the gap does not close on its own.
Equipment that misses its scheduled service is more likely to need an unscheduled one.
Small issues that routine checks would have caught are left to grow into failures.
Emergency calls and unplanned replacements cost more than planned work.
Every failure that happens in service is time the location is not operating normally.
The right partner does not replace your team. They make sure the work on the schedule actually happens. That means planned maintenance is scheduled, assigned, and tracked to completion like any other work order, instead of sitting on a list until someone has time.
If you would like to look at where planned work is slipping across your locations, let's talk.
Source: Limble, 2026 State of Maintenance Report, survey of U.S. maintenance and operations professionals.
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